Privacy Policy

At Data Jewels, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store and protect your information when you visit or make a purchase from our website or use our services.

1. Information We Collect

We may collect the following information from you:

Personal information

  • Full name

  • Email address

  • Phone number

  • Billing and shipping address

  • Company name (if provided)

Order and transaction information

  • Products or services purchased

  • Order history

  • Payment status and transaction references

Technical information

  • IP address

  • Browser type and device information

  • Pages visited on our website

  • Date and time of access

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Deliver digital products and download access

  • Manage jewellery and diamond orders

  • Communicate order updates and customer support responses

  • Verify transactions and prevent fraud

  • Improve our website, services and customer experience

  • Comply with legal and regulatory requirements

3. Digital Products and Business Services

Data Jewels provides digital products, data files, online content, and business services in addition to physical jewellery and lab-grown diamonds.

Your information may be used to:

  • Grant access to digital files or online resources

  • Maintain your account and service history

  • Provide technical or delivery support

4. Payment Information

We do not store your card or banking details on our servers.

Payments are processed securely through third-party payment service providers.
We only receive transaction reference details and payment status for record and verification purposes.

5. Sharing of Information

We do not sell or rent your personal information to any third party.

We may share limited information only with:

  • Shipping and logistics partners for delivery

  • Technology and hosting providers for operating our website

  • Payment service providers for transaction processing

  • Legal or regulatory authorities if required by law

All partners are required to maintain the confidentiality of your data.

6. International Customers

Your information may be processed or stored on servers located outside your country.
By using our services, you consent to such transfer and processing in accordance with this Privacy Policy.

7. Data Security

We take reasonable technical and organizational measures to protect your information, including:

  • Secure servers and encrypted communication

  • Restricted internal access to personal data

  • Regular system monitoring and updates

However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal information only for as long as:

  • It is required to fulfill business, legal and accounting obligations, or

  • You maintain an active business or customer relationship with us

9. Cookies and Tracking Technologies

We may use cookies and similar technologies to:

  • Improve website performance

  • Understand user behavior and traffic patterns

  • Remember user preferences

You can control cookies through your browser settings.

10. Your Rights

You have the right to:

  • Request access to the personal data we hold about you

  • Request correction of inaccurate information

  • Request deletion of your personal data, subject to legal and business requirements

To exercise your rights, please contact us using the details below.

11. Children’s Privacy

Our services and products are intended for business users and adults only.
We do not knowingly collect personal information from individuals under the age of 18.

12. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those external websites.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated effective date.

Your continued use of our website and services after changes means you accept the updated policy.

14. Contact Information

If you have any questions about this Privacy Policy or your personal data, please contact us